Privacy Policy

XNK respects the privacy of business buyers and their representatives. This Privacy Policy explains how information is collected and used when buyers submit RFQs, sample requests, OEM inquiries, project briefs, or other business communications through the website.

  1. Information collected

    XNK may collect business contact details, company information, destination market details, product interests, inquiry content, shipping information, and other order-related information needed for quotation and follow-up.

  2. How information is used

    This information may be used for quotation handling, model matching, sample review, OEM discussion, delivery coordination, after-sales support, and communication related to buyer inquiries or confirmed orders.

  3. Information sharing

    XNK does not sell buyer information. Information may be shared with logistics providers, payment providers, technical support, or other service partners only when needed to support quotation, shipment, or after-sales handling.

  4. Data protection

    XNK uses reasonable administrative and technical measures to protect business information during normal website and order handling operations. No online system can promise absolute security, but access is limited to relevant personnel and service workflows.

  5. Buyer choices

    Buyers may request correction or update of submitted contact information by reaching out through the Contact page or WhatsApp Sales.