Use this page to clear the questions that usually slow down RFQs: MOQ, samples, OEM scope, compliance, lead time, shipping, and after-sales coordination. Answers are grouped for buyers who want to move faster from shortlist to quotation.
MOQ depends on the model, quantity mix, and destination country. For faster pricing, send the target quantity, destination, and buyer type so XNK can confirm the most suitable quotation path.
Send the model name or product link, expected quantity, destination country, venue or project type, and target market. This helps XNK respond faster with pricing direction, lead time review, and support scope.
Yes. Sample support can be discussed for model testing, beam or wash review, packaging confirmation, and project evaluation before larger procurement. Availability depends on model and destination.
Yes. Share the venue type, use case, quantity, and budget range, and XNK can recommend more suitable models or alternatives for distributors, rental teams, venues, and installers.
Yes. Logo, carton, manual, and labeling support can be reviewed according to the model and program scope. Send your branding requirements with the RFQ so the team can confirm what is practical.
Send the target model, quantity, target market, and the branding or packaging changes you need. If you already have labels, carton artwork, manuals, or reference images, those can be shared after the first RFQ response.
Document and certification support depends on the exact model and destination market. Ask XNK for model-specific availability so you can get a clearer answer before ordering.
Yes. XNK can help buyers review model fit, document scope, pre-shipment QC expectations, and export-related coordination before samples or bulk orders are finalized.
Lead time depends on the model list, quantity, OEM scope, and destination. XNK can help you review packing, route planning, and delivery timing through the RFQ process instead of retail checkout rules.
Often yes. Mixed-model shipments, combined lighting orders, and some mixed project briefs can be reviewed according to packing method, delivery timing, and destination-country requirements. Send the shortlist so XNK can advise on the cleanest route.
Yes. XNK supports troubleshooting follow-up, spare-parts coordination, and after-sales communication for approved orders and repeat buyers, especially where project continuity matters.
Buyers usually move faster when they first confirm the model family, quantity range, destination country, buyer type, and whether the order also needs samples, OEM packaging, or delivery planning. Those details make the RFQ more actionable from the start.
Search by model, beam type, wattage, or application, then move the right SKUs into RFQ.
